Everything you'd ever want to know about our beef jerky & meat snacks.
Selecting What You Want
Start by browsing through the SHOP menu in the top bar, or use the scrolling category list on the home page. From there you can scroll through all of our beef jerky and and meat sticks products or use the filter lists to refine your options. Select the product you want. This will take you to the Product Detail page where you can select the size and quantity of beef jerky or meat sticks you wish to purchase.You can browse the site as much as you like before you place your order; our software will remember all of the items that you have chosen. When you are ready to order, follow the Shopping Cart link at the top of any page.
Your Shopping Cart
On the SHOPPING CART page, review the quantity of beef jerky or meat snack items you have selected. If you decide that you do not want a specific item, simply click on REMOVE under the product description. You can also change the quantity of items in your cart by typing the correct quantity in the box under QUANTITY. Make sure you update the shopping cart total by clicking the UPDATE CART button.
If you have a coupon code, enter that code in the area asking if you have a coupon code and click ADD COUPON.
You can also estimate your total shipping by entering your Country, State, and Zip Code information.
Previewing Cost
Your SAVINGS and SUBTOTAL are available to you on the SHOPPING CART page as well as the SHIPPING ESTIMATE.
Since there is no sales tax in the state of Oregon, none will be added to your total. You may change the quantities, if you like, and update cart by pressing UPDATE CART until you are happy with your order. When you are ready to order press PROCEED TO CHECKOUT.
Billing & Shipping Information
Once you select PROCEED TO CHECKOUT, you will be directed to the BILLING INFORMATION page. Enter your billing and shipping information. All fields with an “*” next to it are required, and you will not be able to place your order until they are complete. If your billing address and shipping address are the same, select SHIP TO THIS ADDRESS before continuing. If you’d like to ship to an alternate address, select SHIP TO DIFFERENT ADDRESS to enter that information.
Selecting Delivery Method
We currently offer FedEx and USPS shipping options. During our Free Shipping promotion (see below), free shipping applies to Ground shipping on any order over $50 delivered to the lower 48 states. (Excludes Hawaii and Alaska.)
Shipping Times
We ship all orders within 5-10 business days after we receive the order. We will send an email to you with the tracking number and approximate delivery date for each order.
Note: FedEx Saturday and Sunday delivery is not available unless you contact us to make special arrangements. Delivery estimates for next day shipments to destinations that don’t have weekend delivery are based on one business day transit times, not including Saturday or Sunday.
Delivery Tips
Length of delivery is based on real days. Packages can be left without a signature. Deliveries might occasionally be subject to weather holds to avoid damage to your order caused by extreme temperatures. Delays of up to a week can result. Next Day orders are one day shipping times not including the day it’s shipped or Saturday-Sunday.
Free Shipping
FedEx Ground deliveries to the lower 48 states are eligible for free shipping. Orders must be more than $50 to earn free shipping. (Excludes Hawaii and Alaska)
Payment Information
Your credit card information is encrypted and transmitted securely when you use our website to buy jerky and other snacks.
Order Confirmation
You will receive a confirmation by email that your order was placed. After you have logged in, you may also print your order confirmation from My Orders under the My Account page.
If you have any questions along the way, you can always email or call us toll-free at 1 (888) 987-4233.
Our Guarantee
Tillamook Country Smoker commits to deliver high-quality meat snacks and to protect the privacy of the information you supply to us.
Our Return Policy
When you place an order at tcsjerky.com, all sales are final. Please be sure to check your order and address carefully.
If you are not satisfied with your purchase, please Contact Us within 7 days of your order delivery date and include your order number, product type, and reason for dissatisfaction. Please do not return any products to us. On a case-by-case basis, we will consider any requests for a refund or replacement product.