Privacy policy

Last updated: October 24, 2025

Tillamook Country Smoker (“Tillamook,” the “Company,” “we,” “us,” or “our”) operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services (either in person or online) or otherwise communicate with us.

For purposes of this Privacy Policy, “personal information” refers to information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you, and includes “personal data” or similar terms as defined in applicable law. Personal information does not include information that has been de-identified, so that it cannot be reasonably linked to you.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please do not use our Services.

NOTICE AT COLLECTION OF PERSONAL INFORMATION

We may collect or process the following categories of personal information as permitted or required by applicable law. We generally disclose these categories of personal information for business purposes to our service providers, including payment processors and account management providers to facilitate our Services and access to our website. Some of these categories we “sell” or “share” for “targeted advertising” (as such terms are defined in U.S. law) or analytics purposes with business partners and third parties, such as data analytics providers, advertising technology vendors, third-party advertising networks, and social media platforms.

We do not knowingly sell or share personal information about persons under the age of 18. Please click here to opt out of the sale or sharing of your personal information, including for targeted advertising. You may also choose to enable online, where available, a universal tool that automatically communicates your opt-out preferences, such as the Global Privacy Control (“GPC”). We will process the GPC signal as a request to opt-out.

a. Categories of Personal Information We Collect

b. The Business and Commercial Purposes for Which We Collect and Use Your Personal Information:

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, tailor, and improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.

• Marketing and advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services, including “targeted advertising” as defined by applicable state law.

• Security and fraud prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.

• Legal reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

c. Retention:

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts, agreements, and policies. What this means in practice will vary between different types of information, and when we consider our approach, we take into account ongoing business or legal needs for the information, for example in relation to tax, health and safety, and potential or actual disputes or investigations.

PERSONAL INFORMATION SOURCES

We may collect personal information from the following sources:

a. Directly from you:

We collect personal information directly from you, including when you create an account, visit or use the Services, communicate with us, make a purchase, link a social media account or otherwise provide us with your personal information.

b. Automatically through the Service:

When you visit and interact with our Services, we or our third-party advertising and analytics partners and service providers may use a variety of technologies, such as cookies, tags, SDKs or scripts, to collect certain information regarding your activity. To learn more about your choices regarding the automatic collection and use of your information as you browse our Services, please see the Your Privacy Rights and Choices section below.

The specific types of information that we and our partners and service providers may automatically collect when you visit and interact with our Services include:

• Device and browser information. This includes your device’s IP address and/or other unique identifiers, browser type, device type, internet service provider, and operating system.

• Location information. When you access our Services from a mobile device, your device’s approximate location (derived from your device’s IP address or other signals) may be collected.

• Usage information. When you interact with our Services, certain information may be collected by us or our third party vendors, including the date and time of your visit, the pages you view immediately before and after you access our Services, the areas or pages of our Services that you visit, the amount of time you spend viewing or using our Services, items placed or left in your shopping cart, mouse movements, form field entries, recordings of chat sessions or your use of and inputs to other AI-supported tools, and other use and overall engagement with our Services.

• Marketing information. If you receive an email from us, information may be collected about your interactions with the message (e.g., whether you opened, forwarded, or clicked through to our website).

• Third-party analytics technologies. We may use third-party analytics tools to better understand who is using our Services, how people are using them, and how to improve their effectiveness as well as the effectiveness of any related content.

c. From our partners or other third parties:

We may receive personal information from other sources. Our third-party sources may include:

• Our business partners, including companies that co-sponsor our promotions.

• Our marketing/advertising and analytics partners, including online advertising networks and analytics providers.

• Social media platforms (note that the information we receive from such platforms is dependent upon their policies and your settings on the platforms).

• Other companies that provide personal information to supplement what we already know about you, including data aggregators.

d. Combined information:

We may combine personal information that we receive from various sources. For example, we may combine personal information that we collect from you offline with personal information we collect from you through our Services. Similarly, we may combine personal information that we receive from third parties with personal information we already have about you. We use, disclose, and protect combined personal information as described in this Privacy Policy.

e. Google Analytics

Our website uses technology provided by Google to facilitate advertising and reporting. We implement Google Analytics cookies to collect personal information about you when you visit our website for purposes of remarketing, impression reporting, and demographic and interest reporting. This information includes online identifiers and browsing history and may be combined with other data related to you collected through Google’s advertising cookie or other third-party technology. You can opt-out of the use of this technology through the Google Analytics opt-out browser add on, Google Ad Settings, or Ad Settings for mobile apps.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information for the reasons described in this Privacy Policy with the following categories of recipients:

• With our service providers, including Shopify, vendors and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).

• With our business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here and as described in the Your Privacy Rights and Choices section below.

• At your direction or with your consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.

• With competent governmental, regulatory, and public authorities to comply with legal obligations.

• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

We may disclose your personal information for other reasons that we will describe at the time of information collection or prior to disclosing your information.

Please note that we may de-identify or aggregate personal information so that it will no longer be considered personal information and disclose such information to other parties for purposes consistent with those described in this Privacy Policy.

Your Privacy Rights and Choices

a. State Privacy Rights

Residents of California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Texas, Tennessee, Utah, Virginia, or any other state with an applicable privacy law have certain rights relating to the collection, use, disclosure, and other processing of their personal information. The exact scope of these rights may vary by state and depending on certain exceptions:

• Right to Access / Know. You may have a right to request access to personal information that we hold about you, including the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, the categories of personal information disclosed to third parties, and the specific pieces of personal information we have collected about you.

• Right to Request Categories of Third Parties. You may have the right to request a list of the categories of third parties with which we disclose your personal information.

• Right to Request List of Third Parties. You may have the right to request a list of the specific third parties with which we disclose your personal information.

• Right to Access List of Third Parties. Rhode Island residents can access a list of all third parties with which we have sold or may sell personal information by following the instructions linked here.

• Right to Delete.You may have a right to request that we delete personal information we maintain about you.

• Right to Correct.You may have a right to request that we correct inaccurate personal information we maintain about you subject to appropriate verification. Where appropriate, we may comply with a right to correct by deleting your personal information.

• Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

• Right to Opt out of Sale or Sharing for Targeted Advertising. You may have the right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out by clicking here or the “Do Not Sell or Share My Personal Information” link in the footer of our website. If you visit our website with the Global Privacy Control opt-out preference signal enabled, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website where required. Please note that if you use different browsers or browser profiles, you will have to enable the signal on each one that you use. To learn more about Global Privacy Control, you can visit global privacy control. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device. We will never ask you to verify your identity to exercise your right to opt out of the sale of your personal information

You may exercise any of these rights by contacting us by email at Orders@tcsjerky.com. You are not required to create an account to exercise your privacy rights. We will respond to your request in a timely manner as required under applicable law.

Right to an authorized agent.In certain states, consumers may designate an authorized agent to exercise their privacy rights. You may designate an authorized agent to submit requests on your behalf using the methods described in this section. However, we may require written proof of the agent's permission to do so and verify your identity directly.

Verification. Consistent with applicable law, please understand that, depending on the type of request you submit, and to protect the confidentiality of yours and others' personal information, we will only complete your request when your identity has been verified. We will seek to match the information in your request to the personal information we maintain about you. As part of our verification process, we may ask you to: submit additional information, use identity verification services to assist, or, if you have set up an account on our website, to sign into your account as part of our identity verification process. Where permitted under applicable law, we may decline a request (other than for opt outs) if we are unable to verify your identity (or an agent’s authority to make the request) and confirm the personal information we maintain relates to you.

We will not discriminate against you for exercising any of these rights. Depending on your U.S. state of residence, you may have the right to appeal a decision we have made in connection with your privacy rights request. To appeal a decision, please contact us at Orders@tcsjerky.com

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to lodge your complaint with your local data protection authority or state attorney general.

b. Managing Communication Preferences

We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

c. Notice of Financial Incentive

We may offer financial incentives to promote our products and services. These may include:

• Discounts, coupons, and special offers when you sign up for our email list, participate in a marketing promotion or sweepstakes, or create an account.

• Points programs, such as the Tillamook Tokens program, where you earn points for certain purchases that can be redeemed for discounts or coupons.

We may ask you to provide personal information in connection with these promotions, including the following personal information: first and last name, email address, phone number, postal address, etc.

Because these promotions involve the collection of personal information, they may be interpreted as “financial incentive” programs under California law or “bona fide loyalty programs” under Colorado law. We use this information for the purposes described above under the section titled “Notice at Collection of Personal Information,” including for targeted advertising. We may share your personal information with third parties as described in our “Notice at Collection of Personal Information,” including data analytics providers, advertising technology vendors, and social media platforms. 

Participation in any financial incentive is optional. To enroll in the Tillamook Tokens program, please click here. You may withdraw from the program at any time by emailing Orders@tcsjerky.com. You may sign up for our newsletter and email list to receive exclusive offers on our website. To stop receiving our coupons or discounts in your email, you may unsubscribe from our emails by clicking the “unsubscribe” button at the bottom of any such email. If you ask us to delete your personal information, we will not be able to provide you with access to these programs.

The value of any financial incentive we offer is reasonably related to the value of any personal information you provide to us. We estimate the value of your personal information by considering, without limitation, the expenses we incur from collecting your personal information and/or providing the financial incentive to you, the revenue generated by your use of the financial incentive, and any improvements we can make to our products and services based on aggregating information obtained through the financial incentive program. 

Please note that we may provide additional terms that apply to a particular financial incentive. If applicable, those terms will be presented to you at sign up.

Our Relationship with Shopify

The Tillamook Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under 18. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 18 years of age.

Security and Retention of Your Information

We have implemented physical, administrative, and technical safeguards to maintain the security, confidentiality, and integrity of your information. Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law. Your continued use of our Services following the posting of changes to these terms means you accept these changes. If we change the Privacy Policy in a material way, we will provide appropriate notice to you. Such notice may be provided via a temporary banner on our website, an email sent to users for whom we have an email address, or by temporarily noting “UPDATED” next to the Privacy Policy link on the footer of our website.   

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at orders@tcsjerky.com or contact us at 8250 Warren Street, Bay City, OR, 97107, US